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The Homelessness Prevention Program is administered by The Salvation Army and funded by The Regional Municipality of York and the Government of Ontario. Homelessness Prevention Program provides financial and support services to York Region residents who are homeless or at risk of homelessness. 

People who are behind on rental, mortgage or utility payments may get support from the Homelessness Prevention Program.

This program may be able to support you with:

  • Preventing a utility cut off

  • Preventing an eviction due to missed rent or mortgage payments

  • Moving costs

  • First and last month’s rent

  • ID replacement

  • Urgent medical needs

To be eligible for the Homelessness Prevention Program, you must:

  • Have not received this payment within the last three years

  • Live in York Region

  • Be a Canadian Citizen, Landed Immigrant or Refugee

  • Be behind on rent, mortgage or utility payments or be living in a temporary shelter 7

  • Not be receiving Ontario Works or Ontario Disability Support Program benefits

To apply, please contact York Region’s Access York contact centre.

Hours of operation: Monday to Friday: 8:30 a.m. to 4:30 p.m.
Phone: 1-877-464-9675
TTY: 1-866-512-6228 or 905-895-4293 (for deaf and hard of hearing)
Email: accessyork@york.ca

In-person service:
York Region Administrative Centre
17250 Yonge Street, 1st Floor Access York Service Counter
Newmarket

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